1. Who we are
Studio Go is a live studio in the browser, provided by TKDS Media and TKDS MENA ("we", "us"). These terms apply to the Studio Go website and to the studio you open from your account.
2. Your account
You need an account to subscribe and to open your studio. Keep your password private: you are responsible for what happens under your account. Tell us at once if you think someone else has access to it.
3. Plans and payment
Plans and their prices are shown on the plans page. Payments are taken by card through our payment provider; we never store your full card number. A subscription renews automatically at the end of each period until you turn auto-renew off in your dashboard.
4. Failed payments
If a renewal fails, we try again over the next few days, and your studio stays open for a short grace period. If the payment still fails, the subscription ends and your studio closes.
5. Using the studio
You may use Studio Go to produce and broadcast your own shows on your platform's channels. You must not use it to break the law, to infringe the rights of others, or to stream content you have no right to stream. You are responsible for what you, your co-hosts and your guests produce in your studio.
6. Your content
Your recordings, uploads and brand assets remain yours. We process them only to run the service for you.
7. Cancellation and deletion
You can turn auto-renew off at any time; your plan stays active until the end of the period you paid for. When an account is deleted, its studio account and the data on our studio servers are removed.
8. Availability
We work to keep Studio Go available, but the service is provided as it is and may be interrupted for maintenance or for reasons outside our control.
9. Liability
To the extent the law allows:
- We are not liable for indirect or consequential loss, such as lost profits, revenue or audience, lost data or harm to your reputation, even if we were told it could happen.
- We are not responsible for the platforms of other companies that you stream to or connect to your studio, such as YouTube, Facebook, Instagram, Twitch or MediaCore sites: for their outages, their rules, or their decisions about your lives, your channels or your accounts.
- Our total liability for all claims about Studio Go is limited to what you paid us for Studio Go in the 12 months before the event that led to the claim.
Nothing in these terms limits or excludes a liability that the law does not allow to be limited or excluded, or a right you have as a consumer that cannot be waived.
10. Changes
We may update these terms. When a change matters, we tell you by email or in your dashboard before it takes effect.
11. Contact
For any question about these terms, write to us from the contact page.
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